Privacy Policy

1. Introduction

RefuelEU SAF Compliance OS ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, company name when you submit forms.
• Usage Data: Pages visited, time spent on pages, browser type via analytics.
• Cookies: Essential cookies for functionality and analytics cookies for improving user experience.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and booking requests
• Provide customer support and technical assistance
• Improve our website and services
• Send relevant updates about our product (with your consent)
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Formspree (form handling), Calendly (scheduling), analytics providers
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All form submissions are transmitted securely via HTTPS.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at: contact@refueleu-saf.com

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years.

8. Cookies

We use essential cookies for website functionality and analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at: contact@refueleu-saf.com